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Because no two clients face the same challenges, we tailor our services and recommendations to individual organization’s. Once we understand the client's specific goals and budgets, we create a dynamic work plan that makes the most of all existing resources.

We see it as our job not only to suggest new strategies, but to help implement them with the client's current talent. Our aim is to ensure lasting change within the organization that ultimately leads to more revenue and sustainable advantages.

CRM OPTIMIZATION WORKSHOPS

 

X-ray Your Retention Marketing

 

Competition in today’s business world becomes fiercer.

 

As professionalism level increases within the other players in your

markets, it’s not good enough to be “just good” at what you do;

there’s a clear need to boost efficiency and adopt the latest tactics

in order to lead. 

 

Hybrid interaction, the premier iGaming CRM Consulting Agency,

invites you to take a guided tour, into your own operation. 

By reviewing your strategy and using our decades of iGaming 

experience, we will help you to benchmark your Player Management

operation, based on practical case studies from previous projects,

already held with 50+ online & offline gambling establishments.

 

We will not only analyze your business pain-points, but will also

show you what has been proven to work - for your competition.

 

Together we will make a preliminary analysis of your current positioning, drill down your cumulative and qualitative KPIs, introduce you with cutting edge solutions and customize a strategy that would fit your budget, resources and growth plans.

 

See you at the office :)

KPIs Oriented CRM Optimization for iGaming

USER JOURNEY

 

Customer Touchpoints, On Steroids

 

The first step would be conducting an in-depth learning about the entire path your players goes through, beginning with the various traffic sources, and ending with the various lifecycle stages. Once mapped, we benchmark your current activities with your relevant competition and highlight potential gaps in both manual and automatic triggers, as well as reached targets.

 

During the process, we pay attention to your structure, culture and overall goals. We know that for changes in practice to take effect, they need to come from within. We can help guide that change, but we cannot impose it.

By fitting together the pieces of your organization’s puzzle, we can see what is limiting your success and how to remove those limits. With the appropriate tools and techniques, you'll quickly see results. Those results pump up motivation throughout the organization. Once all the forces are working together, you'll enjoy success today and for years to come.

CALL CENTER BOOST

 

ROI Is The King

 

When clients are using dated and ineffective tactics, we start afresh with new techniques and tools and an improved, targeted strategy. We're up to speed on the latest methods of boosting efficiency within modern contact centers, across all communication channels and both for inbound as well as outbound activities.

 

One of our most powerful and sought-after services, is a Shift Management Drilldown, which typically provides immediate benefits, along with our holistic approach to working with your company.

REMOTE OFFICE SERVICES

 

Unleash Your Marketing Power

 

Israel, being a hub of iGaming excellence, has drawn global giants such as Bet365, William Hill, GVC Holdings, Ladbrokes, Betfair, Gala-Coral and Codeta to open branches in Tel-Aviv, in order to employ the countless experienced local Affiliate Account Managers.

 

We now offer you unlimited flexibility with Remote Office Services:
we will hire for you Israeli experts, find them a desk within a prime shared office, handle all HR issues (salaries, social security, benefits, etc.) and allow you to focus on leading them to success.

 

 

 

 

 

 

 

 

 

 


 

 

 

Learn how you can join the other operators who have already stepped up their traffic acquisition arsenal through our trustworthy and instant solution: ROS@hybridinteraction.com

POKER FOR SENIOR MANAGERS

 

Team Building Exercises, That Are Relevant

 

Managers are facing many new challenges: dynamic changes in the technological and business environments, constant necessity to meet a shorter Time to Market and even getting lost in translation when recruiting and managing Generation Y employees... all of these have amplified the need for making quick decisions in real time and continuous risk management.

 

We have found the most suitable environment for training and practice. One that gives managers the tools to deal with these needs, and allow them to analyze their "gut feeling" - using intelligent and creative thinking: POKER!

 

This widely spread card game contains within it a great deal of strategy, situations analysis, decision making, coping with risk and uncertain environment, verbal communication as well as body language interpretation and quick response to changes. Mastering these capabilities is a significant enhancement for every manager’s own toolbox. In fact, the LA Times had a big cover story about how even the Wall Street trading firms are now recruiting online poker players.

 

On top of fun atmosphere, our workshops assists participants to successfully handle their routine leadership and administrative challenges, as well as familiarity with the Texas HoldEm Poker variation and its in-game troubleshooting methodology.

 

All sessions are modular, built in accordance with each group’s own culture and goals, and following preparatory discussions with relevant stakeholders in the organization.

 

Care to Make it Interesting? shahar@pokerbiz.co.il

Our Trusted Partners

 

iGaming is of one of the most dynamic industries within online marketing, and as such, we have partnered up with global specialists in order to enrich our consulting portfolio. This pursuit for providing our clients with the best, most modern solutions, has resulted in dozens of successful joint projects conducted with gambling operators, and will allow you to capitalize on proven ”From Theory to Practice” processes.

 

Acquisition Strategies: itsik@headwayconsulting.net, +1-617.460.7563

Mobile Apps: avri@on-mobi.com, +972-54-669-5014

Web Design: rozenfeldmor@gmail.com, +972-52-8873088 

SEO / PPC: roman@promodo.com, +38-57-752-54-62

Learn from Your Competition