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One Step

Closer to CRM

Excellence

Let us lead your Player Lifetime Value into the future!

Managed Services

With our extensive experience working with top iGaming operators, we don't just provide advice - we execute on best practices to help you succeed. Our team of professionals at Hybrid Interaction have worked with 350+ global brands.

At Hybrid Interaction, we recognize every client is unique! That's why we customize our services and recommendations to fit your challenges and goals. We develop a dynamic work plan that optimizes your existing resources to meet your specific objectives and budget constraints. We ensure that every step brings you closer to success.

Managed Services

If your iGaming operation is facing rising acquisition costs, lower ROI, or retention challenges, it’s time to evolve from basic CRM support to a smarter, more strategic model!

 

         Our Managed Services are designed to do more than just execute. We elevate your entire retention and engagement ecosystem. We start by conducting a strategic audit of your current setup to identify missed opportunities, underused tools, and structural inefficiencies. This allows us to build a roadmap tailored to your goals and challenges.


 

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          From there, we act as an embedded extension of your team, executing with precision while continuously optimizing for long-term growth. Our experience with over 300 operators gives us the insight and agility to move quickly while always thinking ahead.​Here’s what we bring to the table:

  • Strategic CRM audit and lifecycle mapping

  • Back-office setup and configuration

  • Custom promotional calendars and campaign design

  • Marketing automation and user journey optimization

  • Loyalty program development and VIP segmentation

  • Churn prevention and reactivation strategies

  • Monthly performance insights and ongoing strategic guidance

Partners

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Smartico offers CRM personalized marketing and loyalty solutions in the iGaming industry.
The company's gamification software ensures that player motivation transforms to a consistent gameplay, boosting retention and engagement. Being established in 2018, Smartico provides the infrastructure needed to create extensive loyalty programs and gamify routine tasks, enabling businesses to boost customer loyalty and profitability.

Fast Track is a technology company specializing in CRM solutions tailored for the iGaming industry. Their platform focuses on real-time data integration, advanced automation, and AI to enhance player engagement and streamline operations for gaming operators. 100+ partners worldwide already trust Fast Track, allowing operators integrate seamlessly into their existing ecosystems, enabling effortless scalability while reducing overhead.

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Optimove is the creator of Positionless Marketing and the #1 Player Engagement Solution for iGaming and sports betting operators. Positionless Marketing frees marketing teams from the limitations of fixed roles, giving every marketer the power to execute any marketing task instantly and independently. Positionless Marketing has been proven to improve campaign efficiency by 88%, allowing marketing teams to create more personalized engagement with existing customers.

Let us lead your Player Lifetime Value into the future!

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Get in Touch

You will get a response from us within 12 hours.

Nelli Zhamagortsyan
​​

+ 374 98810301

Nelli@hybridinteraction.com

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