The renowned entertainment group, Big Giant - Logrand that holds a prominent position across the entire Mexico, shines bright with its diverse operations across various verticals, most importantly Sports and Casino. Logrand stands out in the market by offering extensive portfolio of slots and a multitude of promotions, while creating exceptional experience to their customers.
In 2005, Logrand introduced its first casino, Paradise, in the city of Monterrey, Nuevo Leon. Later, in 2018, they expended their presence with the birth of Strendus, their first online casino featuring a captivating loyalty program.
Our colorful partnership continues to produce significant benefits for both sides involved. Hybrid Interaction is actively improving customer service interactions, implementing long-term customer loyalty and retention strategies, analyzing data, and providing UX suggestions to improve customer journey. Team Hybrid, on the other hand, acquired a valuable partner in a trending part of the world.