NEWS

Huge congratulations to Ana for completing Fast Track Spark: São Paulo, an exclusive two-day advanced retention training! As a proud Brazilian, Ana loved diving into localized, data-driven CRM strategies right on her home turf. Beyond earning her official certification through hands-on workshops, it was a fantastic opportunity for her to reconnect with old friends and exchange ideas with new industry leaders who are shaping the LatAm iGaming market. We can't wait to see her p

Our Head of Business Development, Nelli Zhamagortsyan, attended the London Gaming Congress - an intimate conference bringing together top-tier speakers and industry leaders. Discussions focused on the current challenges in the UK market, the growing role and impact of AI in business, and the future of the iGaming industry - highlighting both risks and emerging opportunities. Beyond the insights, it was valuable to reconnect with familiar faces and establish new relationship

Nelli is heading to London Gaming Congress, which is the ultimate gathering for leaders shaping the future of gaming and technology in the UK. Hybrid Interaction is thrilled to connect with industry experts and explore how smart data-driven tools can transform gaming experiences. Reach out to schedule a meeting with Nelli and discover what player engagement strategies will serve your specific needs.

At SBC Summit Rio 2026, Ana and Kelvin Lahera stepped straight into a vibrant, Brazilian-themed celebration of the iGaming world. Our team is excited to join this important event in Rio, especially as we are with our local Brazilian team. As always we will bring meaningful conversations about CRM, Gamification strategies, and new ways of player engagement elevation. Between these meetings, it’s a great opportunity to reconnect with long‑time partners, especially our friends f

Ana and Kelvin Lahera will be attending SBC Summit Rio 2026, taking place 3–5 March at Riocentro, Rio de Janeiro, the premier gathering for Brazil’s sports betting and iGaming industry. With deep regional knowledge and strategic insight, our LATAM experts help brands succeed in one of the world’s fastest-growing regulated markets. Looking to maximize player engagement and retention? Connect with our team to discuss CRM, lifecycle strategy, and growth across Latin America.

In this episode of ChiefsClash, Shahar Attias, Elena Vasileva, Jenny Ramstedt, and Glenn Debattista will be summing up the ICE Barcelona 2026 event. They will also give their predictions of the 2026 and even dance to the tunes that kept them going throughout the conference. Spotify: https://tinyurl.com/4kbjd88h Apple: https://tinyurl.com/w937vt6u Youtube: https://tinyurl.com/3mmfxekv

In this ChiefsClash episode, Shahar Attias teams up with another podcaster, Hillary McAfee - the Owner and Founder of Maxbet Podcast to do something no one has ever done - Day Drinking. They visited different booths during ICE Barcelona 2026, tasted and ranked the cocktails of Redcore, Melbet and Alea. Spotify: https://tinyurl.com/mr7cvm6b Apple: https://tinyurl.com/4vnu5pmu Linkedin: https://tinyurl.com/mr25skac

This year, we’re coming to Barcelona with a big team, ready to make it massive. ICE Barcelona 2026 is the perfect stage for us to reconnect with our long-standing clients, strengthen partnerships, and meet new ones from across the industry. With a strong team on the ground, we’re excited to exchange ideas, share CRM expertise, and explore new opportunities that drive smarter, more meaningful customer interactions.  ¡Nos vemos pronto!

What an incredible experience in Rome! From November 3–5, Hybrid Interaction had the privilege of attending SiGMA Europe 2025, one of the industry’s most dynamic events. Over three action-packed days, we joined inspiring sessions, explored the latest trends, and connected with hundreds of professionals shaping the future of iGaming. A special highlight was taking part in Optimove Roadshow, an event organized by one of our closest partners. There we met our good old partners a

Our powerhouse team of Hybrid Interaction girls took Tbilisi by storm at this year’s SBC Summit Tbilisi blending brains, charm, and unstoppable energy. From insightful mornings packed with networking and industry talks to unforgettable nights at the opening and closing parties, we made every moment count. The highlight? Nona Titanyan took the stage as a panelist on “Gamification in iGaming – Creating Engaging & Rewarding Player Experiences”, sharing valuable insights on how p

Our CRM & Gamification pros, Nona and Zhanna, just rocked SPiCE Central Asia 2025 in Tbilisi. Big shoutout to Eventus International for...

ChiefsClash is back to the on- site interviews, the format that everyone is fond of! In the scope of SBC Lisbon conference, Shahar...

You call it SBC Lisbon 2025, we call it party time. Our team was fully prepared this year to kill the conference. We met a ton of great...

As CRM people we are not directly dealing with the Affiliation, but the MAC Conference in Yerevan showed elsewise. While the conference...

As part of the Valletta conference by NEXT.io , the May 2025 episode of ChiefsClash was hosted on stage for the first time. The guests...

The week of the Next Valletta 2025 was a disaster for Shahar: both in a good and bad way. What started as a calm Sunday quickly turned...

First time in the history ICE was not held in icy London but warm Barcelona! This changed the whole game: warm talks, hot fancy dishes...

Of course, Malta Sigma was fun, but do you know what happened behind the curtains of the conference. As the biggest selfie lover, Shahar...

Two CRM cuties about to hit the next trip to Malta and let me tell you, Hybrid team has a big to - do list during SIGMA Europe 2024....

In our next ChiefsClash episode, we have freshly after the SBC Lisbon Matthew Gera- Senior iGaming Executive, Ann-Kathrin Baumgardt -...