NEWS

The safest way to increase the wallet share you earn from your players, is by engaging them through as many products as possible on YOUR...

Understanding who your customers are is the first step toward becoming customer-centric. Understanding who your customers are is...

Feel like you are “sinking” with data that doesn’t really makes sense? Last week we have talked about Customer Analytics in Online...

As I opened the annual CRM & Retention Seminar I moderated during the last iCE conference in London, I quoted a fantastic online article...

Captain’s Log, Stardate 3.14159: The London conferences were absolutely amazing. The participants reminded me of young kids during a...

This month’s Viewpoint features a two-part interview where Dana Workman sits down with Shahar Attias of Hybrid Interaction and Marc...

This month’s Viewpoint features a two-part interview where Dana Workman sits down with Shahar Attias of Hybrid Interaction and Marc...