Необходимо улучшить программу лояльности, иначе ценность теряется
Шахар Аттиас – известный эксперт по геймингу. Он станет спикером RGW Moscow, где выступит с презентацией «Как оценить управление...
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Shahar Attias
- May 25, 2018
- 1 min
Improve Players’ Loyalty, Otherwise Company’s Value Drops
Offline operators often miss what’s right in front of them while online casinos are exposed to full details of players’ activity,...
4 views0 comments
Shahar Attias
- Oct 19, 2017
- 1 min
Asia’s iGaming looking for long-term relationships
The rising cost of acquiring new online players is forcing operators in Asia to ramp up their customer relationship management (CRM)...
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Shahar Attias
- Oct 2, 2017
- 1 min
iGaming CRM & Players’ Retention: What You Don’t Know
So you are an affiliate. WOW. I envy you. The heavy investment in producing new websites and links, the constant fights with Google’s...
7 views0 comments
Shahar Attias
- Sep 13, 2016
- 1 min
So, Who *Is* Your Customer?
Understanding who your customers are is the first step toward becoming customer-centric. Understanding who your customers are is...
0 views0 comments
Shahar Attias
- Sep 12, 2016
- 1 min
Top 3 KPIs for Effective iGaming Call Center Management
One of the most significant processes in managing an effective call center is the process of definition of KPIs. Often, call centers in...
1 view0 comments
Shahar Attias
- Nov 19, 2015
- 1 min
How to keep hold of customers
Julian Rogers presents expert guidance on the increasingly sophisticated workings of online gaming retention Esteemed marketing author...
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Shahar Attias
- Apr 23, 2015
- 1 min
Online Outline
Shahar Attias is a globally recognized iGaming expert with more than 15 years of industry experience. Attias is the founder and CEO of...
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Shahar Attias
- Sep 16, 2014
- 1 min
Your Ideal iGaming Platform
You grew up with your betting system, and like an old pair of jeans, it’s gotten to a point where it’s become so comfortable – you just...
2 views0 comments
Shahar Attias
- Aug 22, 2013
- 1 min
Основные различия между управлением онлайн и офлайн казино
Чем отличается управление игровым процессом в онлайне от его аналога в наземном казино? Рассмотрим три основных различия. Read more...
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Shahar Attias
- Jul 15, 2013
- 1 min
On Slot Machines and Sound Effects
Have you ever tried playing a slot machine in one of the online casinos when your computer sound is on mute? Have a go – it’s a surreal...
5 views0 comments
Shahar Attias
- Jul 1, 2013
- 1 min
Loyalty Programs KPIs
Summer is here. And for iGaming businesses it means that the declining seasonality effect has already starting to kick in. It also means...
7 views0 comments
Shahar Attias
- May 29, 2013
- 1 min
How Predictive Analytics Can Make You More Money
Feel like you are “sinking” with data that doesn’t really makes sense? Last week we have talked about Customer Analytics in Online...
6 views0 comments
Shahar Attias
- Apr 9, 2013
- 1 min
Behind-the-Scenes: Players’ Engagement
As an affiliate, you are used to send traffic to operators, which work out to be a pretty good business for you – I mean, hey, in some...
5 views0 comments
Shahar Attias
- Mar 19, 2013
- 1 min
Understanding the false lure of the so called “can’t-lose” Martingale roulette system
After reading this post and its related article, please watch this clip (below). It is very much geared towards beginners, but it smartly...
3 views0 comments
Shahar Attias
- Jan 15, 2013
- 1 min
Get your players to YES!
The purpose of this blog is to assist iGaming CRMers, wherever you may be. To do so, we provide you with naughty photos from industry...
2 views0 comments
Shahar Attias
- Nov 22, 2012
- 1 min
One big whale or a school of little fish?
Which would you prefer? An extra €200 in monthly revenue from one player or an extra €10 in monthly revenue from 20 players? (Note to...
1 view0 comments
Shahar Attias
- Sep 20, 2012
- 1 min
Online vs. Offline Casino Management: Key Differences to Consider
While there are many similarities between running a bricks-and-mortar casino and running an online casino, there are some important...
3 views0 comments